Way back in the mid 90’s, when I worked for the reseller Logical Solutions, we received an order for 25 Macintosh IIsi. But the hard disks from Apple weren’t considered big enough so it was decided to fit them with 25 Seagate drives instead. Within a month 22 of these drives had failed.
For me this sealed Seagate’s fate and I have steadfastly refused to supply Seagate drives of any type. Sadly it seems Apple didn’t get my memo (snigger) because in 2009 they fitted a few million iMacs with Seagate drives and, as I am sure you have guessed by now, they are starting to fail.
Apple have released a recall program so before you do anything else I urge you to do the following:
1. Check your backup and make sure its recent or if you don’t have a backup, rush to the store now, get an external hard disk and back up or we can do this for you (see below If your Mac needs a new hard disk)
2. Locate your serial number:
• Click on the Apple menu and choose About this Mac
• Click on More Info…
• Your serial number will be listed there and either write it down or copy it to your clipboard
3. Go to the Apple recall page and type or paste your serial number into the space provided.
If your Mac needs a new hard disk
If your iMac is eligible you can:
1. Call or email us and we will pick up, backup, arrange the new disk and restore the data or;
2. Call Mac1 and arrange to drop it to them for replacement.